Terms of Service
Last updated: November 19, 2025
1. Agreement to Terms
By accessing our website and using our services, you agree to be bound by these Terms of Service. If you do not agree to abide by the terms of this agreement, you are not authorized to use or access the website and its services.
2. Description of Service
Kirim.Chat provides a WhatsApp Business API platform that allows businesses to manage customer communications, send broadcasts, and automate replies ("Service"). We reserve the right to modify, suspend, or discontinue the Service at any time without notice.
3. User Accounts
To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for all activities that occur under your account.
4. Acceptable Use
You agree not to use the Service to:
- Send unsolicited messages (spam) in violation of applicable laws.
- Harass, abuse, or harm another person.
- Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
- Interfere with or disrupt the Service or servers or networks connected to the Service.
5. WhatsApp Policy Compliance
You explicitly agree to comply with WhatsApp's Business Terms of Service and Commerce Policy. Violation of WhatsApp's policies may result in the suspension or termination of your access to our Service.
6. Limitation of Liability
In no event shall Kirim.Chat, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
7. Governing Law
These Terms shall be governed and construed in accordance with the laws of Indonesia, without regard to its conflict of law provisions.
8. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.